How It Fared

See what buyers in China learned first.

Reviews & Guides · Garden & Pool

Aiper Scuba S1 Pro: a failed S1 replacement and a warranty dispute

I bought an Aiper Scuba S1 Pro in December 2024; it failed in March 2026, and the used S1 replacement later failed too. I explain the warranty dispute.

A stock product rendering included in the source post, showing an Aiper pool-cleaning robot beside a phone with the Aiper logo.

I bought the S1 Pro in December 2024, and it stopped working in March 2026. Because it was still under warranty, I contacted customer service, but after repeatedly passing the responsibility around, they said there was no stock available for a replacement. Their solution was to send me a used S1 and refund $300. Now this used S1 has also failed, and I still do not know how to argue my case. The quality is terrible, and the after-sales service is even worse. When the machine breaks, there is nothing available to replace it. If I ordered a new one, would they also say it was out of stock?

Source: 阿莫尔（牢底坐穿版） · Xiaohongshu · 2026-08-30 · 避雷aiper泳池机器人！. Search this Chinese title in Xiaohongshu to find the original post.

Before You Buy

Models in your region

The owner’s Sydney-tagged account concerns an Aiper Scuba S1 Pro bought in December 2024, followed by a used Scuba S1 replacement and a $300 refund after the original stopped working. The US and UK listings identify the Scuba S1 Pro as a cordless submerged floor, wall and waterline cleaner, while warranty terms and stock arrangements depend on the country of purchase. The owner does not provide a full model number beyond S1 Pro, and this account does not establish US or UK service performance.

Model in this review Related regional model What to know
Aiper Scuba S1 Pro Aiper Scuba S1 Pro (US) The official US product is a cordless submerged floor, wall and waterline cleaner. The owner’s Sydney service experience and replacement arrangement should not be treated as US service evidence.
Aiper Scuba S1 Pro Aiper Scuba S1 Pro (UK) The UK S1 Pro is designed for floor, wall and waterline cleaning. The owner also received a used Scuba S1, but Scuba S1 and S1 Pro are different models, so the replacement is not the same model.
Model in this review
Aiper Scuba S1 Pro
Related regional model
Aiper Scuba S1 Pro (US)
What to know
The official US product is a cordless submerged floor, wall and waterline cleaner. The owner’s Sydney service experience and replacement arrangement should not be treated as US service evidence.
Model in this review
Aiper Scuba S1 Pro
Related regional model
Aiper Scuba S1 Pro (UK)
What to know
The UK S1 Pro is designed for floor, wall and waterline cleaning. The owner also received a used Scuba S1, but Scuba S1 and S1 Pro are different models, so the replacement is not the same model.

Model identification and what the account covers

The source names the purchased product as an Aiper Scuba S1 Pro and the replacement as a used Scuba S1. Aiper’s US and UK listings identify the S1 Pro as a cordless cleaner for submerged floors, walls and the waterline; they do not make the owner’s used S1 an equivalent replacement model.

This is a single owner’s service complaint from a Sydney-tagged post. It documents one S1 Pro that stopped working and a later-used S1 that also failed, but it does not establish a failure rate, identical regional batches or service outcomes in other markets.

Warranty and replacement checks before buying

Aiper’s published warranty policy restricts limited warranty coverage to the country of purchase and lists 24-month S1 Pro coverage in its US and European columns. Before buying, check the seller’s country, required proof of purchase and the local claim process rather than assuming that this owner’s refund or replacement arrangement will apply to you.

Aiper Scuba S1 Pro · Country of purchase

The owner’s original purchase was in December 2024 and the reported failure occurred in March 2026, but the source does not state the purchase currency or provide a repair report. The account therefore supports caution about replacement availability, not a conclusion about the product’s overall durability or the warranty result in another market.

Related Reading