EGO Brand and My Deep-User Perspective
Come on, let’s talk about Chinese-made garden tools.
[Text: EGO ZT4204E-L 56V 42" Zero-Turn Ride-On Mower, 10Ah Battery Kit — AU$8,999.00]
Let me explain it for those of you who don’t know much about garden tools. EGO isn’t some no-name brand. It’s a really good brand in electric garden tools. It’s very common in Australia, and it does very well in Europe and the US too. I’m a serious EGO user myself. I’ve got trimmers, chainsaws, blowers, and lawn mowers— all kinds of trimmers, all kinds of metal-blade edgers—I’ve got a bit of everything. I’ve got more than ten batteries. So today’s video isn’t meant to bash it. Quite the opposite, actually.
I’ve always thought highly of this brand, and I’ve recommended it in previous videos. But today, I really couldn’t take it anymore.
A Failed 20-Square-Meter Mowing Job
There’s barely any grass in my front yard—just 20 square meters of it. I first used my electric lawn mower, but the fuse apparently blew, so it stopped working. So I brought out this Zero Turn, which I bought for over six thousand. And it only got through half of those 20 square meters of grass—
Tire Came Off and Slope Recovery
before the tire came off. The machine got stuck at the bottom of the slope and wouldn’t move. By then, it was almost dark. I even had to get my wife to come out and help me— tow it back.
Towing and Safety Concerns
While she was towing it, she was like— “You shouldn’t have bought this machine in the first place. You could tell it was no good!” And on and on. (- This looks [inaudible].) Hurry up and pull it back. (- Right. Let me work it out.) Let me think. Get on and release the brake for me. Sit on it. (- I do not dare.) “Ah, it’s fine.” Oh, it is fine. It will not fall off. A whole lot of blah blah.
Uh… um…
Only Two Hours of Use and Growing Frustration
For such an expensive machine, I’ve only used it for two hours in total. Why have I used it so little before this? Because it wasn’t exactly ideal when I took it out to work either. What happened today has completely left me speechless.
Seeking a Dealer and Manufacturer Response
But I’m not going to jump to conclusions yet. I’m getting ready to contact— the dealer and the manufacturer, to see how they handle it. If they handle it well, I’ll tell everyone honestly. (- Without my rope, we would’ve been in serious trouble.) If they handle it poorly, I’ll document the whole process.
A Deep User’s Right to Praise or Criticize
After all, as a serious user, I think I have every right to praise it, and every right to point out where it falls short.
Closing Comparison with Chinese Manufacturers
Manufacturers in China, don’t contact me anymore. Just take a break for now. You couldn’t possibly make one as good as EGO’s.